The Gartner report, Magic Quadrant for Help Desk Outsourcing, Western Europe, positions leading vendors of information technology (IT) help desk services based on their ability to execute and their completeness of vision.

CSC is pleased to be listed in the "Leaders" quadrant.

According to Gartner, "ESPs in the Leaders quadrant are performing skillfully. They have a clear vision of the market's direction and are developing competencies to maintain their leadership position. They shape the market, rather than follow it."

View the Gartner Magic Quadrant for Help Desk Outsourcing, Western Europe, 2008

For hard copies of this report, contact Michael Shapiro

About the Gartner Magic Quadrant

The Magic Quadrant is copyrighted May 9, 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.