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Case Studies
We have delivered innovative solutions to organizations throughout the world. See how our experience helps our clients achieve business results. |
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A Name Change for National Grid — An IT Challenge for CSC
When shareholders at National Grid Transco voted to change its name to National Grid, it was a small change in words, but one with big business impact. A CSC IT team worked hard to bring the changes to life for staff at the company.
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CSC and BAE Systems – Innovation Through Partnership
CSC and BAE Systems have worked in partnership since 1994 when CSC was chosen to provide BAE Systems with an infrastructure that would ensure its competitiveness in the 21st Century.
Since the original partnership agreement, which was then the largest commercial IT outsourcing contract awarded to a single supplier in Europe, BAE Systems has undergone wide-reaching changes.
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CSC's Exceed Facilitates Merger and Web Strategies at Norwich Union
Post-merger Norwich Union began pursuing several key IT strategies aimed at lowering overall costs and improving service. Norwich Union needed to consolidate large books of business on an administration system capable of processing 2 million policies, while improving service through new distribution channels such as the Internet.
Norwich Union talked to CSC about co-developing a Web browser-based administration system.
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Co-operative Insurance: Getting Closer to Customers in Today’s Faceless E-Commerce World
Faced with a possible fall in its market share through increased competition, Co-operative Insurance Society (CIS) needed to ensure its unique home service could compete in the e-driven insurance marketplace. CIS contracted CSC to work with them to implement a flexible administration system that could be adapted to meet constantly changing market requirements.
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Delivering 'Red-Hot IT' to Royal Mail
In 2003 the Royal Mail Group was losing money at a rate of more than £1m per day. It was also facing competition as a result of the Postal Services Commission change – licensing other companies to operate its market, dealing with a regulator setting tough standards of service and monitoring them closely and a history of difficult relationships with the trade unions. Consider all this and add to it the revolution in its company board and the scene was set for a management team with an agenda intent on corporate renewal.
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European High-Tech Border Security Detects Counterfeits
Italy’s Ministry of Interior and CSC have developed Europe’s most comprehensive document scanning and biometric identification border control system to catch criminals holding counterfeit visas and passports.
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NFU Mutual - Streamlining to Meet Stakeholder Pensions Deadline
NFU Mutual is one of the UK's largest mutual insurers, committed to business growth and penetrating new markets. Over a two-year period, NFU Mutual worked in partnership with CSC to create and implement a new business model supported by the latest flexible, highly automated technology.
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Norwich Union Insurance Reaffirms Commitment to CSC's Colossus
Norwich Union Insurance, the UK's largest insurer, has signed a licence agreement for CSC's Colossus personal injury claims handling solution, extending the product relationship.
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Royal & SunAlliance Reduces Personal Injury Claims Costs Significantly
Top international insurance group Royal & SunAlliance achieved substantial savings on its UK personal injury payouts through using CSC's Colossus claims assessment system - and confidently renewed its contract with CSC.
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Scottish Provident UK - Working in Harmony with CSC
When Scottish Provident embarked on a major business change – moving out of the pensions market to focus on its core business of protection policies – it needed to review and re-style its internal processes and systems. It worked with CSC over a two-year period to define and then refine the way Scottish Provident administered its lifestyle-based products.
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